ahhhhhhhhhhhhhhhhhh! Tmobile is driving me insane. i love my sidekick, i really really do, but i am at the point where i wanna just cancel my account and go back to AT&T.
heres my issue with them:
1. my 2008 sidekick has FORVER had bad reception. my boyfriend bought us the 2008 sidekicks last october and his worked perfectly, but mine would lose reception constantly.. like even when we were right next to each other! its ridiculous.
2. the sidekick data base is GONE! yes, that means all of my contacts, notes, everything in my phone basically is gone, gone, gone. they sent out alerts letting everyone know you shouldn't turn your phone off or else you'll lose all the data you have saved in your phone cause their data base crashed.. well, all my shit is gone. sucks for me :(
3. my boyfriend upgraded to the new sidekick lx 2009 in May of this year and its Ocotober and we are already on our 2nd warranty exchange. isnt that lovely?
i mean that is already bad enough, but they just continue to annoy me. like, we put insurance on my boyfriends line, but they mistakenly put it on my line instead.. and i had to spend 45 minutes on hold with someone to fix it. or we almost didnt get our first warranty exchange cause every CSR that we talked to told us something different and it took like 2 weeks for us to get a phone that shouldve been delivered in 3 business days. omg, its just frustrating. i really love their customer service, every time i talk to someone on the phone they're really pleasant to talk to and super nice, but i hate the fucken company. im just so agitated right now.
i love my sidekick, but i think im about ready to part with it... i just need to find a way out of my contract. i refuse to pay a early termination fee! lol
Thursday, October 15, 2009
goodbye tmobile, hello at&t!
Posted by Ketmany at 11:08 AM